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Technical and After-Sales Service

Core Competencies

Independent R&D Capability

Own more than 50 core algorithms for automation control systems and industrial software copyrights, supporting full-stack customization from hardware to software.

Deep Industry Integration

Provide modular solutions for different scenarios of discrete manufacturing and process industries.

Independent R&D Capability

Independently execute the entire chain from demand analysis to operation and maintenance upgrades, avoiding efficiency loss caused by multi-party collaboration, with client satisfaction reaching over 96% for 5 consecutive years.

1. Pre-sales Service

Requirement Diagnosis and Planning: The professional technical team conducts in-depth research on the client's industry characteristics, combines production processes, control objectives, and budgets to provide systematic automation control requirement analysis and output a feasible solution framework.
Technical Solution Customization: Based on clients' process requirements, customize automation control system solutions, attached with 3D simulation demonstrations and detailed technical parameters to ensure zero deviation between the solution and actual needs.
Cost Optimization Suggestions: Provide full-link cost calculation and optimization solutions from equipment selection, system architecture to implementation cycles, help clients achieve maximum cost-effectiveness.

2. In-sales Service

Project Execution Management: Form a special project team (including design, debugging, and operation engineers), formulate a milestone plan, and visualize progress control through Gantt charts to ensure seamless integration of system integration, equipment installation, software debugging and other links.
On-site Technical Support: Engineers provide on-site guidance for equipment deployment, carry out simultaneous training for operators (theory + hands-on practice), and provide standardized documents to ensure the client team gets up to speed quickly.
Quality Monitoring System: Implement the ISO 9001 quality management standard, carry out strict testing on each stage of results.

3. After-sales Service

Full-cycle Guarantee & Zero-delay Response

We have established many service outlets, with on-site service arrival efficiency leading the industry;
Senior engineers account for more than 60% of the after-sales team, with an average working experience of over 8 years, capable of quickly solving complex technical problems.

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Contact Us

Add: Unit A, Plant 11, Suchun Industrial Square, No.428 Xinglong Street, Suzhou, jiangsu, China.
Tel: +86-18206200864 / +86-512-65790100

Email: hols@holsauto.com