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Technical and After-Sales Service

Core Competencies

Independent R&D Capability

It owns over 50 core algorithms for automation control systems and industrial software copyrights, supporting full-stack customization from hardware to software.

Deep Industry Integration

It provides modular solutions for various scenarios in discrete manufacturing and process industries.

Independent R&D Capability

It independently covers the whole chain from demand analysis to operation, maintenance and upgrades, eliminating efficiency losses from multi-party collaboration. Our customer satisfaction rate has exceeded 96% for five consecutive years.

1. Pre-sales Service

Requirement Diagnosis and Planning: Our professional technical team conducts in-depth research on clients' industry characteristics, combines production processes, control objectives and budgets, provides systematic automation control requirement analysis, and outputs feasible solution frameworks.
Technical Solution Customization: Based on clients' process requirements, we customize automation control system solutions, accompanied by 3D simulation demonstrations and detailed technical parameters to ensure zero deviation between solutions and actual demands.
Cost Optimization Suggestions: We provide full-link cost calculation and optimization solutions from equipment selection and system architecture to implementation cycles, helping clients achieve maximum cost-effectiveness.

2. In-sales Service

Project Execution Management: Form a special project team (including design, debugging, and operation engineers), formulate a milestone plan, and visualize progress control through Gantt charts to ensure seamless integration of system integration, equipment installation, software debugging and other links.
On-site Technical Support: Engineers provide on-site guidance for equipment deployment, carry out simultaneous training for operators (theory + hands-on practice), and provide standardized documents to ensure the client team gets up to speed quickly.
Quality Monitoring System: Implement the ISO 9001 quality management standard, carry out strict testing on each stage of results.

3. After-sales Service

Full-cycle Guarantee & Zero-delay Response

We have established many service outlets, with on-site service arrival efficiency leading the industry;
Senior engineers account for more than 60% of the after-sales team, with an average working experience of over 8 years, capable of quickly solving complex technical problems.

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Contact Us

Add: Unit A, Plant 11, Suchun Industrial Square, No.428 Xinglong Street, Suzhou, jiangsu, China.
Tel: +86-18206200864 / +86-512-65790100

Email: info@holsauto.com